Terms of Service

Last updated: January 2026

These Terms of Service govern your use of the Gentle Tide Aquamation website and services. By contacting us, scheduling services, or using this website, you agree to these terms.

Services Provided

Gentle Tide Aquamation provides pet aquamation, cremation, transportation, and related aftercare services. All services are performed with care, professionalism, and respect for both pets and their families.

Service Authorization

By requesting services, you confirm that you are the legal owner of the pet or are authorized to make aftercare decisions on the owner’s behalf.

Scheduling and Availability

Service availability depends on location, timing, and operational factors. While we make every effort to accommodate requested schedules, exact pickup and return times are not guaranteed.

Payment Terms

Payment is due as agreed prior to or at the time services are rendered unless otherwise arranged in writing. Prices are provided in advance based on service type and pet size.

Cancellations and Refunds

Cancellations and refunds are governed by our Refund Policy, which is incorporated into these Terms of Service by reference.

Client Responsibilities

Clients are responsible for providing accurate information regarding the pet, including species, weight, and condition, as well as clear pickup instructions.

Limitations of Liability

Gentle Tide Aquamation is not liable for delays or service interruptions caused by events outside our reasonable control, including weather, traffic, acts of nature, or third-party actions.

To the extent permitted by law, our liability is limited to the amount paid for the specific service provided.

Website Use

This website is provided for informational purposes only. While we strive to keep information accurate and up to date, we make no guarantees regarding completeness or accuracy.

Intellectual Property

All website content, including text, images, logos, and design elements, is the property of Gentle Tide Aquamation and may not be copied or reused without written permission.

Privacy

Use of this website and our services is also governed by our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date.

Governing Law

These Terms of Service are governed by the laws of the State of New York, without regard to its conflict of law principles.

Contact Information

If you have questions about these Terms of Service, please contact us:

Gentle Tide Aquamation
Phone: (631) 819-9572
Email: intake@gentletidepets.com